Which is NOT a key element of CM planning?

• A. Patient Engagement
• B. Dynamic Process (Ability to Change Plan as Needed)
• C. Evidence-Based Protocols
• D. Fiscally Responsible

Answer: (C)

Care management planning centers on actively partnering with the patient, keeping the plan flexible to adapt as health needs change, and ensuring resources are used responsibly. Engaging the patient builds trust, improves adherence, and ensures goals reflect what matters to them. A dynamic process is essential because health status, preferences, and circumstances can evolve, so the plan must be adjustable. Being fiscally responsible keeps the plan sustainable, avoiding unnecessary services and focusing on value. Evidence-based protocols are valuable in clinical decision-making, but they aren’t a mandatory element of the planning process itself; CM plans are often tailored to the individual and may integrate or deviate from standardized protocols based on patient goals and resource realities.