Which item is included in discharge follow-up calls?

• A. Review discharge plan
• B. Confirm Home Health services have started
• C. Review signs and symptoms of adverse reaction
• D. Review and confirm follow-up appointments

Answer: (B)

When a patient is discharged, the follow-up call aims to ensure continuity of care by confirming that the prescribed post-discharge services have actually started. Verifying that Home Health services have begun is essential because it shows the care plan is being implemented in real time, prevents gaps in support, and allows quick resolution of any barriers to initiation (such as scheduling, access, or contact with the Home Health agency). This step sets the stage for ongoing coordination and safety after leaving the hospital.

Other items are important parts of the overall transition, but they are not the specific action demonstrated by this follow-up call. Reviewing the discharge plan, noting signs and symptoms of adverse reactions, or confirming follow-up appointments may occur in related processes or separate communications, but the core verification in this context is that Home Health services have started.