Which of the following is NOT typically part of the role of a care navigator within case management?

• A. Guide patients to resources and coordinate appointments
• B. Provide education
• C. Help reduce barriers to care access
• D. Prescribe medications

Answer: (D)

Care navigators focus on helping patients access services and coordinate their care rather than performing clinical treatment. They guide patients to resources and coordinate appointments, provide education about how to use those services, and work to remove barriers to access such as transportation, cost, language, or scheduling challenges. Prescribing medications, however, is a clinical task that requires a licensed clinician to assess and prescribe, so it’s not a typical duty of a care navigator. In practice, navigators connect patients with prescribers and handle the non-clinical logistics and education around care options.